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Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A context menu will open. It offers in-depth information about all the actions that you can carry out on the page in question. Each pop-up menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive collection of instructional videos describing how to use our web hosting Control Panel. They're created for those of you who would like to see how things are getting done rather than just reading articles. Thus, everyone can quickly find their way around our Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you need, take a glimpse at our extensive Frequently Asked Questions section, which comprises questions asked by actual individuals and offers real solutions. We periodically update our Frequently Asked Questions database with new articles in an attempt to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, you can contact our great team of tech support engineers available 24/7/365 and ready to help you with any query. Each trouble ticket you open will be responded to within sixty minutes (the average support ticket response time being just twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 323544

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com